Lori K. Kay, Au.D. has been working as an audiologist since 1991. Originally from Ohio and an avid Ohio State University Buckeye fan, Dr. Kay has worked with all age groups. She loves working with adults to help them overcome their hearing difficulties and to improve their quality of life. Seeing individuals reconnecting with their family and friends because they can hear again gives her great satisfaction. Dr. Kay has worked with a rehabilitation company in North Carolina, as an Executive Director of a non-profit Speech and Hearing Center in Florida, and in private practice both in New Mexico and Texas.
Dr. Kay encourages family members to attend appointments with their loved one as hearing loss not only affects the individual but the family as well. Learning how to help the individual receive the most benefit from the hearing aids requires a team effort in order for the individual to be successful. Continuing education is important to Dr. Kay. She attends the American Academy of Audiology conventions, attends training courses provided by hearing aid manufacturers, and takes some online courses. Dr. Kay believes that continuing her education allows her to bring a higher quality of care to her patients.
Dr. Kay enjoys spending time with her husband, a United States Air Force Veteran and their two dogs. They like to travel and spend time with family. When Dr. Kay gets any “spare time” she enjoys scrapbooking family photos, making cards for special occasions, and reading.
Education:
Internship Training:
Licensure:
Work:
Amber Pettigrew, a Patient Care Coordinator, hails from Sheridan, Indiana, and now resides in Fort Worth, TX, where she moved with her husband and three children in 2013. She earned her CMA degree from Kaplan Community College in Indiana in 2004. Amber began her career in the hearing industry at the Lake Worth clinic in 2023. A pivotal phone call with Jack, the owner of SoundWorks, convinced her that this profession was her true calling. Amber finds great joy in getting to know patients and their families and is inspired by the transformations she witnesses when patients receive hearing help. She strives to exceed expectations, boost patient satisfaction, and maintain positive outcomes. Outside of work, Amber enjoys relaxing with a good book and spending time with her two grandbabies.
Otis mcgregor, jr, on Google
Excellent attention and professionalism and kindness
Vilma Suarez, on Google
Always very friendly and personable staff. They are highly technical and informed on latest hearing improvements.
Mike Spivey, on Google
Lonnie Stephens, on Google
Courtney Vaughan, on Google
My husband now can hear me and others. I don't have to shout. We are both happy. Everyone was eager to help and they certainly did!! Thank you for making our lives peaceful, no more shouting!!
Arlene Arterburn, on Google
Very knowledgeable. Very professional. Easy going environment. Dr Kay is very good to work with
Audie Largent, on Google
SoundWorks removed the dome that came off my hearing aid and was lodged inside my ear! I was in the process of being fitted for new aids at Costco - they saw it but said they “weren’t allowed to remove it and to go to a doctor!”
Anna Blair, on Google
Great staff. Dr. Kay is very knowledgeable and gave me wonderful advice. Not pressured to buy anything. I recommend them.
Sarah Witthaus, on Google
Hassle free appointment setting on line. Didn't have any wait time when I got there. Friendly & professional front desk personnel. Clean office. Forgot the name of the lady who administered the test, but also friendly, professional & knew her stuff. Highly recommend this business.
Tina Allen, on Google
They were friendly n nice. They solve my problem with my hearing aids. I needed to get the ear was removed
Marie Prevost, on Google
Knowledgeable, professional. Easy to schedule appointments & change when needed.
Robin Brown, on Google
Najira Erman, on Google
They are so efficient and always ready to help.
Janie Ortiz, on Google
Always polite, knowledgeable and friendly!
Taylor Smith, on Google
Great service, and I can hear again! What more is there to say?
Roscoe, on Google
Monte Nichols, on Google
Very pleased with this office and the service, very friendly, professional
Robin Mills, on Google
The best, top notch service around! Very professional and excellent communication. Dr Kay is very attentive, caring and knowledgeable, I highly recommend her expert care for all audiology and hearing needs!!
Jason Arnold, on Google
Thank you for the quick response as always you got me in and fix my problem. Thank you.
Jan Daut, on Google
Great people and helped me find the best hearing aids for my needs
Trinity, on Google