Lori K. Kay, Au.D. has been working as an audiologist since 1991. Originally from Ohio and an avid Ohio State University Buckeye fan, Dr. Kay has worked with all age groups. She loves working with adults to help them overcome their hearing difficulties and to improve their quality of life. Seeing individuals reconnecting with their family and friends because they can hear again gives her great satisfaction. Dr. Kay has worked with a rehabilitation company in North Carolina, as an Executive Director of a non-profit Speech and Hearing Center in Florida, and in private practice both in New Mexico and Texas.
Dr. Kay encourages family members to attend appointments with their loved one as hearing loss not only affects the individual but the family as well. Learning how to help the individual receive the most benefit from the hearing aids requires a team effort in order for the individual to be successful. Continuing education is important to Dr. Kay. She attends the American Academy of Audiology conventions, attends training courses provided by hearing aid manufacturers, and takes some online courses. Dr. Kay believes that continuing her education allows her to bring a higher quality of care to her patients.
Dr. Kay enjoys spending time with her husband, a United States Air Force Veteran and their two dogs. They like to travel and spend time with family. When Dr. Kay gets any “spare time” she enjoys scrapbooking family photos, making cards for special occasions, and reading.
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Amber Pettigrew, a Patient Care Coordinator, hails from Sheridan, Indiana, and now resides in Fort Worth, TX, where she moved with her husband and three children in 2013. She earned her CMA degree from Kaplan Community College in Indiana in 2004. Amber began her career in the hearing industry at the Lake Worth clinic in 2023. A pivotal phone call with Jack, the owner of SoundWorks, convinced her that this profession was her true calling. Amber finds great joy in getting to know patients and their families and is inspired by the transformations she witnesses when patients receive hearing help. She strives to exceed expectations, boost patient satisfaction, and maintain positive outcomes. Outside of work, Amber enjoys relaxing with a good book and spending time with her two grandbabies.
Terry Fowler, on Google
Great and fast service, all questions were answered throughly and very professionally. Amazing place with a very nice and attentive doctor! I recommend this exceptional place for your hearing questions and needs.
Diego Moreno Ramirez, on Google
Dr Kay she was so nice and caring. She took her time and explained the results of the hearing test to me. I can recommend Dr Kay at SoundWorks in Lake Worth Tx
Treva Boatwright, on Google
Thorough and professional. Great customer service.
Edward Tucker, on Google
Danny Basile, on Google
They have wonderful customer service and seem to really care about the patients.
maddison nelson, on Google
I am very happy with these folks here! The staff is great, they don't waste your time and are very knowledgeable. I finally got answers on my frustrations about not being able to understand in background noisy areas which is a huge relief!
JoshMcGrath98, on Google
Amber is wonderful and personable!! Dr. Kay is amazing also!! She answered my questions and made me feel so special! Thank you so much!
Eleanor Ford, on Google
Ola Culwell, on Google
I have been to the office several times since I bought my hearing aids. Dr. Kay and Amber are always pleasant & helpful.
Judy Ralston, on Google
Great experience the staff was very nice and i was in and out in no time.
monkeycop72, on Google
Good Expirence. Friendly people.
Kokila Patel, on Google
Amazing Dr. very thorough and took an interest in my care.
Rick Russell, on Google
Staff was knowable and curious.
Steven Brazeel, on Google
Great place! Service and expertise were excellent. I look forward to continue going there for my hearing needs.
Kye M. Rowan, on Google
Rick Vander Veen, on Google
It's a great place I would recommend Sound Works to anybody that I know they're great people and they care about everybody.
Roger Collins, on Google
Excellent experience. Friendly, explained so I understood, knowledgeable. Would recommend highly.
Kathleen Montgomery, on Google
Sound Works has kind and professional staff. They provide excellent care.
Hettie Keller, on Google
Dr. Kay is very thorough and caring.
Gary Roach, on Google
The audiologist was very thorough and did a great job on explaining the hearing aids and pricing.
HARRIETT LUCKETT, on Google